Copyright and DMCA Policy

PrintReactor, LLC respects the intellectual property rights of others and expects users of our Services to do the same. We respond to valid notices of alleged copyright infringement under the US Digital Millennium Copyright Act (the "DMCA") and similar notice-and-takedown procedures under the EU Directive on Copyright in the Digital Single Market and other applicable laws.

1. How to submit a copyright notice

If you believe content made available through our Services infringes a copyright you own or are authorized to enforce, send a written notice to our designated agent that includes:

1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
2. Identification of the copyrighted work claimed to have been infringed (or a representative list of works).
3. Identification of the material claimed to be infringing and information reasonably sufficient to let us locate it (URL, screenshot, order number, or Merchant store).
4. Your contact information (name, mailing address, phone, email).
5. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner, or authorized to act on behalf of the owner, of the right allegedly infringed.

Incomplete notices may not result in action. Knowingly misrepresenting that material is infringing is a violation of 17 U.S.C. § 512(f) and may expose you to liability.

2. Designated agent

DMCA Agent, PrintReactor, LLC
901 H St Ste 120
Sacramento, CA 95814, USA
Email: [email protected]
Subject line: "DMCA Notice"

3. Counter-notice

If you believe content of yours was removed or disabled by mistake or misidentification, you may send a counter-notice to our agent that includes:

1. Your physical or electronic signature.
2. Identification of the material that was removed and its location before removal.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, and phone number, a statement that you consent to the jurisdiction of the US federal district court for the district in which your address is located (or, if outside the US, Sacramento County, California), and a statement that you will accept service of process from the person who filed the original notice.

If we receive a valid counter-notice, we will forward it to the original complainant. If they do not file a court action within 10-14 business days, we may restore the material.

4. Repeat infringers

We maintain a policy of terminating, in appropriate circumstances, the accounts of users and Merchants who are repeat infringers.

5. Trademark and other IP complaints

Complaints of trademark, right-of-publicity, or similar infringement should be sent to [email protected] with comparable information identifying the right, the allegedly infringing use, and your authority to act.